Which airlines offer passengers free Internet access?


In-flight WiFi is becoming non-negotiable for some travelers, and many will opt for the airline that includes the service over those that don’t, especially for long-haul routes. However, only a few airlines offer free Wi-Fi to passengers, but each has its own set of limitations that are sometimes hard to find on a company’s website. Let’s look at the airlines with the best free WiFi offers for economy and business class travelers.

Best Economical Offers

JetBlue is a great place to start. The Long Island-based ultra-low-cost airline is offering free high-speed Wi-Fi for every passenger using ViaSat, and is the only US airline to do so. Since 2017, the airline has made its Fly-Fi free for all customers of its Airbus A320, A321 and Embraer 190 fleet.

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The offer is in partnership with Amazon Prime. It allows users to stream videos and use multiple devices simultaneously, unlike competitors who only allow one screen at a time. JetBlue also promises its download speeds of up to 20 Mbps which is better than any competitor.

Australian airline Qantas also offers similar free Wi-Fi to its customers, but only for domestic flights. In addition, in partnership with ViaSat, since 2019 the airline has provided free Internet connection for certain flights operated by its Boeing 737-800 and Airbus A330-200.

According to the carrier – although far inferior to JetBlue – Qantas’ system is capable of up to 12 Mbps per device, which the company says is “ten times faster” than conventional flight systems.

Another airline that offers free Wi-Fi with few limitations is Air New Zealand. According to the company, its Airbus A320neo planes that serve Australia, the Pacific Islands and some New Zealand domestic routes offer free Wi-Fi to all passengers.

The carrier also said four of its Boeing 787 Dreamliners are equipped with WiFi, with more expected to include it throughout 2022 and 2023. WiFi is in partnership with Inmarsat and Panasonic Avionics. In 2019, Executive Traveler tested the airline’s download speeds on an A321neo and found a maximum of 4.7 Mbps.

Chinese carrier Hainan Airlines offers customers free Wi-Fi on all its Boeing 787-9s, and Gogo Air provides internet.


Hainan is generous with its offer. Photo: Vincenzo Pace | single flight

Finally, Thai low-cost airline Nok Air offers free WiFi on all its Boeing 737s. The airline began service in 2014 and was the first to move to Asia, powered by Thaicom.

Free budget Wi-Fi with a plug

China Eastern Airlines has free Wi-Fi, but with a catch. Although dubbed a “test”, their WiFi option has been available for years. When passengers have booked with China Eastern, they can request a free trial of the company’s Internet access. However, only the first 100 customers will get it. The carrier said it was “first come, first served.”

Although the service is available for mobile phones, laptops and other devices with pre-boarding registration, China Eastern has blocked many popular sites, making free Wi-Fi less attractive.

Philippines Airlines is another carrier that provides free Wi-Fi to all passengers, but it is limited. All customers can access the company’s myPAL hotspot with a free 3MB chat plan. The plan does not support videos and photos. However, business class passengers can get an additional 100MB.

According to Airways WiFi, myPAL is available on Philippines Airlines Boeing 777s, exclusively on London-Manila and Manila-London routes, its Airbus A340s and A330s.

Business passengers and loyalty members

While business fares and loyalty clubs can often be expensive, they usually offer the benefit of free in-flight WiFi.

The United Arab Emirates airline, Emirates Airline, offers free conversations on WhatsApp, Messenger and other services for Emirates Skywards Blue, Silver or Gold members traveling in business class or Emirates Skywards Gold members in economy class.

However, free Wi-Fi for the entire flight is reserved for Skywards members traveling in first class or Platinum members in business class. The entire Emirates fleet is equipped with Internet access. The airline previously offered 20MB free to all passengers and unlimited text messages to use within two hours, but that service has since been cut.

Singapore Airlines is the most recent carrier to test free Wi-Fi. According to Executive Traveller, the airline is now offering free unlimited Wi-Fi to first-class passengers or a free two-hour “Surf” package for KrisFlyer members seated in premium or economy class. Plus, elite PPS Club members can access unlimited free Wi-Fi wherever they sit.

Singapore Airlines is known for its quality service. Photo: Vincenzo Pace I simply fly

The offer will be available in select Boeing 777-300ERs, all 787-10s, 747-8 MAXs, its Airbus A350LRs and A350ULRs.

Qatar Airways offers free Wi-Fi to economy customers, but the option is much more limited. In 2018, using Inmarsat’s GX Aviation technology, Qatar launched its Super WiFi, which provides travelers with one hour of free internet access. However, according to the Qatar webpage, you must be a Privilege Club member to access the free hour.

In previous years, all passengers had access to one hour of free Wi-Fi, but Qatar’s website now says it’s exclusive to their loyal members.

Scandinavian Airlines is offering free high-speed Wi-Fi to SAS Business, SAS Plus, EuroBonus Diamond and Gold member travelers on select domestic and European flights. The company said flights to Aisa, Canada and the United States have lower speeds and will allow basic internet usage, but no streaming.

Scandinavian Airlines WiFi is powered by ViaSat and claims passengers can get speeds of up to 12Mpbs for most of the flight.

Aer Lingus in Ireland offers free Wi-Fi for its Business Class and AerClub Concierge customers. In its Airbus A330, customers can use WiFi, their data and their texts, but in its A321neoLR, only WiFi is available. Aer Lingus offers a download capacity of 5 Mbps.


Finally, using ViaSat’s Ka-Band satellite technology, Israel’s EL AL offers its Top Platinum members free Wi-Fi throughout the flight.

Sources: Executive Traveler, Airways WiFi

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