Thailand adjusts domestic air transport, bus and train services July 12-25



Air, bus, train and other services rescheduled or suspended to accommodate restrictions.

Updates on interprovincial air, bus, train and boat travel to Thailand, in light of the latest round of COVID-19 restrictions for Bangkok and the five surrounding provinces in effect for 14 days from July 12 to 25 July 2021.

Some transport services have been affected, either by rescheduling or suspension, as follows:

Flight

Air Asia

Thai AirAsia has announced the temporary hibernation of its scheduled domestic flights from July 12 to 31, 2021. Passengers affected by flight cancellations will receive an email or text detailing their options, and can make alternative travel plans by contacting the AI ​​chatbot AVA at support.airasia.com.

Passengers are advised to monitor airline travel advisories through the AirAsia super app, airasia.com and Twitter (@airasiaTH) and Facebook (facebook.com/airasiatravels.th). Live updates on flight status can also be viewed at airasia.com/flightstatus, and the customer support team can be contacted between 9:00 a.m. and 6:00 p.m. at support.airasia.com.

Bangkok Airways

Bangkok Airways has temporarily canceled the following return flights during the period July 13-31, 2021: Bangkok – Chiang Mai, Bangkok – Phuket, Bangkok – Sukhothai, Bangkok – Lampang and Bangkok – Trat.

The following flights are operating normally:

-Bangkok – Samui (round trip) with 2 flights per day.

-Sealed flights between Bangkok and Samui that can accommodate international transit passengers at the rate of 3 flights per day.

-Samui – Phuket (round trip) with 4 flights per week on Monday, Wednesday, Friday and Sunday (available from July 16, 2021).

Passengers scheduled to travel before July 31, 2021 may benefit from a waiver of the booking change fee or may also request a refund in the form of a travel voucher for future ticketing. Any necessary changes can be made up to 24 hours before departure. More information can be found at www.bangkokair.com/travel-voucher.

Bangkok Airways can be contacted by the following means: Call Center Tel. 1771 and +66 (0) 2270 6699 (08h00-20h00), PG Live Chat https://bit.ly/PGLiveChatFR and e-mail [email protected].

Passengers are also advised to check the authorities’ announcements regularly; such as the Center for COVID-19 Situation Administration (CCSA), Airports of Thailand and the Department of Airports.

Nok Air

Nok Air informed that its domestic routes are still operating normally during the period July 11-31, 2021, as follows:

-Bangkok (Don Mueang) – Chiang Mai 2 flights per day.
-Bangkok (Don Mueang) – Ubon Ratchathani 2 flights per day.
-Bangkok (Don Mueang) – Nakhon Si Thammarat 2 flights per day.
-Bangkok (Don Mueang) – Sakon Nakhon 2 flights per day.
-Bangkok (Don Mueang) – Udon Thani 2 flights per day.
-Bangkok (Don Mueang) – Hat Yai 2 flights per day.
-Bangkok (Don Mueang) – Phitsanulok 2 flights per week.
-Bangkok (Don Mueang) – Lampang 2 flights per week.
-Bangkok (Don Mueang) – Buri Ram 2 flights per week.
-Bangkok (Don Mueang) – Loei 3 flights per week.
-Bangkok (Don Mueang) – Nan 3 flights per week.
-Bangkok (Don Mueang) – Chiang Rai 1 flight per week.
-Bangkok (Don Mueang) – Mae Sot 3 flights per week.
-Bangkok (Don Mueang) – Chumphon 3 flights per week.
-Bangkok (Don Mueang) – Ranong 3 flights per week.
-Bangkok (Don Mueang) – Phuket 4 flights per week.
-Bangkok (Don Mueang) – Surat Thani 4 flights per week.

For passengers who must travel before October 31, 2021, Nok Air offers the following privileges:

Modification of the travel date without modification costs (1 time):

-The new travel date must be before December 31, 2021 and be on the original itinerary only.
-In the case of a new ticket fare higher than the original fare, the passenger must pay the difference
Extension of the travel date until December 31, 2021:
-The new travel date must be before December 31, 2021 and be on the original itinerary only.
-In the case of a new ticket price higher than the original price, the passenger will have to pay the difference.

Keep a credit shell until March 31, 2022:
-The new travel date must be before March 31, 2022.
-In the case of a new ticket price higher than the original price, the passenger will have to pay the difference.

* For passengers choosing to keep a credit envelope, Nok Air will automatically extend the period of the new ticket until March 31, 2022.

Passengers can change their travel dates at the Nok Air 1318 Call Center or at Nok Air Airport ticketing points. Passengers traveling in October 2021 can complete a form via https://forms.gle/hUwyMUi92XVqw4ho9. The flight change must not be less than 72 hours before the original itinerary (for travel between July 10-24, 2021, the flight change must not be less than 12 hours before the original itinerary ).

Bangkok – Samui (round trip) with 2 flights per day operate normally.

Thai Lion Air

Thai Lion Air has changed the hours of operation of its call center 02-529-9999 for the period July 12-25, 2021, from 7:00 a.m. to 8:00 p.m.

Information for passengers traveling to Chiang Mai, Chiang Rai, Khon Kaen, Phuket, Ubon Ratchathani and Udon Thani can be found at https://lionairthai.com/en/Covid-19-Information-Center/Notice.

Thai Vietjet

Thai Vietjet has announced that it will maintain flight operations across its entire flight network (although some operations will be reduced in the coming weeks), including flights from Bangkok (Suvarnabhumi) to Chiang Mai, Chiang Rai , Hat Yai, Khon Kaen, Krabi, Nakhon Si Thammarat, Phuket, Surat Thani, Ubon Ratchathani and Udon Thani.

Passengers holding domestic airline tickets for travel between July 1 and July 31, 2021 can:

-Change the travel date only once, free of charge, on the same itinerary (the new date must be before December 31, 2021, except during July 24-26 and 28, August 12-15, August 13 and 23-25 October, 18-21 November and 4-6, 10-12 and 25-31 December.

-Keep the value of the ticket as a credit envelope, which would be valid for 90 days from the original travel date.

Passengers whose travel date falls within the aforementioned period and who wish to contact the airline for assistance (at least 72 hours prior to departure) can do so via the form at https://1th.me/zRE1K.

Passengers who have booked their ticket through the airline’s website can change their flight on their own through the “Manage Booking” menu on the website. The airline can also be contacted via Line at @ThaiVietjet, by email at [email protected] or via chatbot at https://skyfun.vietjetair.com/.

Bus trip

Transport Co., Ltd., which oversees all interprovincial bus services, announced that effective July 10, 2021, all bus services between Bangkok and southern Thailand, including to Phuket, have been halted until ‘See you again.

Three bus lines from Bangkok to northern Thailand operate with one return service per day. These being: Bangkok – Khlong Lan, Bangkok – Lom Sak and Bangkok – Uttaradit.

Ten north-eastern and eastern routes operate five round trips per day. These being: Bangkok – Buri Ram, Bangkok – Loei – Chiang Khan, Bangkok – Mukdahan, Bangkok – Nakhon Phanom, Bangkok – Nong Bua Lamphu, Bangkok – Rattanaburi, Bangkok – Saraburi, Bangkok – Surin, Bangkok – Trat and Bangkok – Ubon Ratchathani.

Passengers who have pre-booked tickets for travel between July 10 and July 25 and do not wish to travel during this period can contact Bo Kho So to postpone their trip or obtain a full refund free of charge at the ticket office. Departure bus station at least 3 hours before the departure time.

Passengers can call the 1490 hotline for more information.

Train journey

The State Railway of Thailand (SRT) has announced the adjustment of its rail services, from July 11 to 25, 2021, as follows:

-Suspension of 10 long-distance round-trip commercial train services: Bangkok – Chiang Mai, Bangkok – Kantang, Bangkok – Nakhon Si Thammarat, Bangkok – Nong Khai (from July 12) and Bangkok – Ubon Ratchathani.

-Suspension of 20 urban and local train services.

-Adjustment of schedules and destinations for eight train services: North Line: Bangkok – Chiang Mai and Chiang Mai – Bangkok; South Line: Bangkok – Su-ngai Kolok became Bangkok -Thung Song and Su-ngai Kolok – Bangkok was changed to Thung Song – Bangkok; Northeast Line: Bangkok – Nong Khai, Nong Khai – Bangkok, Bangkok – Ubon Ratchathani and Ubon Ratchathani – Bangkok.

Considering the relevance of providing services to the public while complying with the government’s latest round of COVID-19 restrictions, SRT still operates 97 rail services comprising 22 northern lines, 20 southern lines, 18 northeast lines, 17 eastern lines. , 16 Mahachai lines and 4 Mae Klong lines.

Passengers who wish to request a refund of the fare can do so at any SRT station in the country. Those who book tickets through the D-Ticket system can submit a return through the system or request more information from SRT Call Center 1690.

Boat trip

Boonsiri High Speed ​​Ferries Catamaran advises passengers planning to travel to Ko Kut, Ko Mak and Ko Chang to arrive 30 minutes earlier than scheduled to allow for a medical examination. All passengers, adults and children, must be able to present the required documents at the checkpoints.



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