PWA celebrates its 43rd anniversary, aiming to be a successful and sustainable organization


PWA celebrates its 43rd anniversary, aiming to be a successful and sustainable organization

The Provincial Waterworks Authority (PWA) is a state enterprise under the Ministry of Interior, which provides water supply services in 74 provinces of the country, except Bangkok, Nonthaburi, Samut Prakan and local authorities, under the mission of “Leading to be a successful and sustainable organization with excellent water services”, according to the policy of Mr. Songsak Thongsri, Deputy Minister of Interior, and Mr. Somboon Sunanthapongsak, governor of the PWA.

Mr. Somboon said, “On its 43rd anniversary, PWA is committed to the ‘5G MOVING FORWARD’ policies of good governance, good service, good production, good performance and good friends, in order to improve the quality of life and bring tangible benefits. to the people. PWA is currently running several projects to develop tap water services and management.

Expanded area to support more water services

PWA attaches great importance to the control of water quality in accordance with the standards of the World Health Organization. Therefore, plans to increase the capacity and efficiency of water production, delivery and distribution are underway. In 2021, several projects were completed in Narathiwat, Kanchanaburi, Phetchaburi and Pathum Thani service areas.

Development potential in strategic and tourist areas

PWA has invested in improving service areas in the Eastern Economic Corridor (EEC) and Special Economic Zones (SEZs) such as Chon Buri, Rayong, Chachoengsao, Songkhla and Narathiwat, to increase service efficiency water supply and to support major investment projects. in key economic areas of the country.

PWA has enough raw water sources and production to meet the needs of people in popular tourist provinces including Phuket, Krabi, Chiang Mai and Surat Thani, as well as major future projects in destinations such as Ko Chang. and Ko Sichang, to support tourism. and future growth.

Fight against natural disasters

PWA is ready to respond, monitor and assess drought situations by surveying at-risk areas, managing water wisely and procuring raw water supplies, to maintain water quality throughout. throughout the dry season. PWA will also cooperate with allied agencies to alleviate the suffering of people in drought-affected areas.

Additionally, PWA has a flood response policy in place that monitors water production and distribution systems, in high-risk areas, 24 hours a day. It also distributes water PWA-branded bottled water and drinking water trucks to those affected and organizes a team of specialist technicians to carry out emergency repairs inside and outside PWA service areas.

Scanning for customers

PWA aims to develop and increase the effectiveness of online service channels, particularly on smartphones, to support customers’ digital lifestyles through three platforms: the website www.pwa.co.th, the PWA 1662 app and the PWA Official Line @pwathailand.

Covid-19 Public Relief Measures

PWA will help reduce the expenses of those affected by the Covid-19 outbreak, in line with government policy, through various measures including reimbursement of water usage insurance, reduction of water bills water, the installation of water meters, the provision of free water to field hospitals and waiting centres, and donations for the purchase of humidifiers with integrated flow generators and vital medical equipment for 21 hospitals across the country.

In recognition of its excellent operation throughout 2021, under the theme of the promise “Determined, Trusted, for the Public”, PWA received a State-Owned Enterprise Award (SOE) for National Innovation from the State-owned Enterprise Policy Office (SEPO) for its Mn-Aqua8Test field kit for testing manganese levels in water. Additionally, PWA received Government Easy Contact Center (GECC) certification plaques for 101 PWA branches. Currently, 208 of PWA’s 234 branches have been certified, with the remaining branches to follow by the end of 2022.

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